1. Satisfaction Guarantee
We offer a 30-day money-back guarantee for all our hosting plans. If you are not satisfied with our services within the first 30 days, you may request a full refund.
2. Refund Requests
To request a refund, you must contact our support team at [email protected] within 30 days of your initial purchase. Include your account details and reason for the refund request.
3. Non-Refundable Items
The following are non-refundable:
- Domain registration fees.
- Additional services or add-ons purchased beyond the initial hosting plan.
- Any fees for custom development or setup services.
4. Processing Refunds
Refunds will be processed to the original payment method within 7-10 business days from the date of approval. Please note that depending on your payment method, it may take additional time for the funds to appear in your account.
5. Policy Changes
We reserve the right to modify or discontinue our refund policy at any time. Any changes will be effective immediately upon posting.
6. Contact Information
For any questions regarding our Refund Policy, please contact us at [email protected].